All Wealt investors have access to the same high-quality support channels. Here's what's available:
Available now (all investors)
Chat support: Available on every page, with a typical response time of <2 hours during business hours
Email support: [email protected] for detailed questions or document submissions
Book a call: Schedule a video call for complex discussions or portfolio reviews
Help Centre: 70+ self-service articles covering every aspect of the platform
Coming soon — Dedicated Account Managers
We're building a dedicated account manager programme for investors who:
Have invested in multiple deals
Maintain a significant portfolio on the platform
Prefer a single named point of contact
Account managers will provide:
Personalised deal recommendations based on your investment profile
Priority support with faster response times
Proactive portfolio reviews and updates
Direct access via phone or scheduled calls
Our support team has full visibility into your investment history, portfolio, and account details. When you reach out, they already know your context, so you don't need to re-explain your situation each time.